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Unlock new revenue from existing customers

…using retention strategies that turn

    • buyers into subscribers,
    • customers into community, and
    • happy shoppers into referring fanatics.

Open bag of bundled money

Retention marketing easily outperforms attraction marketing.

Yet, more money, time, and attention is thrown at attracting new customers versus inciting existing customers to return, regularly spend, and refer. Time to change that. Time to grow faster and more easily with less marketing expense.

Engage customers regularly with recurring subscriptions.

Recurring subscription memberships are a valuable strategy for building brand loyalty. Subscriptions deliver value to customers on a regular basis and smooth out your cash flow. Most any company can offer multiple levels of membership benefits. We consult to help you to define and deploy those options.

Woman peeks into box
Cafe customer service

Create lasting impressions of surprise and delight.

The quality of a customer’s experience determines whether or not they will return and refer. Much attention is given to creating pleasant first impressions. Yet, it’s the final interactions that customers remember most and will have the greatest influence on their shopping decisions. End those moments with WOW!

Create lasting impressions of surprise and delight.

The quality of a customer’s experience impacts whether they will return and refer. Much attention is given to creating pleasant first impressions. Yet, it’s the final interactions that customers remember most and will have the greatest influence on their shopping decisions.

Cafe customer service

Craft messaging for insights and attention retention.

Two insights are especially key to retaining more customers and inciting them to return and refer are a) why did they choose to do business with you, and b) why they did but do not anymore. Such answers are not derived from typical surveys and Net Promoter Scores. Query messaging must be strategic and natural.

Customer views feedback survey
Woman introduces two people

Request and nurture frequent customer referrals.

It has been said in sports that you miss 100% of the shots you don’t take. The same can be said for reviews and referrals… you typically are not going to get ’em if you don’t ask for ’em. We help create referral invitation mechanisms that benefit your customers and feel natural for them to share with others.

Request and nurture frequent customer referrals.

It has been said in sports that you miss 100% of the shots you don’t take. The same can be said for reviews and referrals… you typically are not going to get ’em if you don’t ask for ’em. We help create referral invitation mechanisms that benefit your customers and feel natural for them to share with others.

Woman introduces two people

Done for you. Done with you. Or, guided DIY.

We offer three options to help your team to the extent that you prefer.

Design

We build the customer membership and retention solutions that best suit your business, team, and strategic objectives.

Research

Discover untapped retention opportunities

Create

Craft subscription & engagement experiences

Deploy

Test, implement, train, & monitor

Consulting

We work alongside your team to advise and guide on innovating approaches to improved customer retention.

Research

Co-discover untappled retention opportunities

Blueprint

Craft an overview solution structure for your team

Manage

Project manage the team’s solution deployment

Coaching

We identify opportunities for increasing customer retention and advise your team on how to create and deploy solutions.

Research

Validate & challenge customer retention practices

Brainstorm

Lead your team in identifying & designing initiatives

Monitor

Help your team to deploy, measure, & refine results

Ready to grow?

Schedule a conversation to explore how we might help you.

Frank Bresee President BREMAC cropped

Frank Bresee

President, BREMAC HVAC Plumbing & Gas

“Jim and the team at Revizzy have greatly improved our online customer experience. They also expanded our maintenance plans in creative ways to better serve customers.”

$100k+

new revenue from new maintenance plans

Dr Rob Rhoden

Dr. Rob Rhoden

President, Ascent College

“The Revizzy team positioned our rebrand as a hybrid online/on-site college with such excellence that the quality of our educational offerings quickly attracted an abundance of students at launch.”

157

students enrolled online in the first two years

See what more of our clients said about working with us:

“…bold businesses turn to when they want to make a real impact.”

“An uncanny ability to get in a customer’s head.”

“…builds relationship into the equation, which makes it so much easier to digest the information and builds a trust to easier implement strategy.”

“…we now have a comprehensive strategy and measurement for success.”

“…a dynamic team player, full of positive ideas. [Jim] is very inclusive and thoughtful toward other team members and their ideas.”

We specialize in helping mid-sized businesses in commoditized markets.

Please meet some of our amazing clients…

ARBORTECH

Forestry Truck Chip Bodies

As ARBORTECH revitalized what tree care professions should expect from forestry truck chip bodies, they needed a revitalized approach to website-originated product quote requests for increased conversion.

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Ascent College

Learn Online. Apply On-site.

A revitalized college with a learning-apprenticeship model ahead of its time needed a revitalized website. Revizzy reimagined the story of learning to design a site fit for a different kind of school… and student.

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BREMAC

Residential HVAC, Plumbing, Gas & More

BREMAC Heating, Cooling, Plumbing & Gas wanted a revitalized presence online that did not look and sound like all their many competitors. We revitalized the human benefit of what they are truly providing.

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C&J Building Solutions

Commercial Building Automation

Chris and Joe desired a professional, clean, technical aesthetic for their startup’s first website. With over 35 combined years of bringing buildings to life, they wanted to be sure that their services stood out.

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Cut The Clutter

Declutter, Organize, Pack & Unpack

As Cut The Clutter has quickly grown, they found they were challenged by clutter of a digital kind. The tools and data that they depend on became overwhelming to manage. Revizzy helped organize and enhance it.

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Dodson

Property Management

A revitalized web strategy was needed to differentiate one property management brand for four markets. Revizzy revitalized the core message shared by their brands with brand-specific online engagement.

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Salvage USA

Military suicide prevention nonprofit

The unexpected struggles of returning to civilian life tore apart the families of too many soldiers for the founder. His revitalized approach to salvaging the lives of warriors needed a story-driven website.

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Sentient

Factory quality control software

Revitalizing the way semiconductor manufacturers monitor and respond to quality issues and waste required a revitalized approach to messaging and marketing online. Revizzy built a smarter website.

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WEAG Church

Diverse suburban church

Even before COVID 19 forced churches to revitalize how they conduct service and communicate with members and their communities, WEAG had Revizzy’s CEO revitalize their websites and all digital media.

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Ready to grow?

Schedule a conversation to explore how we might help you.